Exact
statement of the particular
needs to be satisfied, or essential
characteristics that a
customer requires (in a good,
material,
method,
process,
service,
system, or
work) and which a
vendor must deliver. Specifications are written usually in a manner that enables both
parties (and/or an
independentcertifier) to
measure the
degree of
conformance. They are, however, not the same as
control limits (which allow
fluctuations within a
range), and conformance to them does not necessarily mean
quality (which is a predictable degree of
dependability and
uniformity). Specifications are divided generally into two main categories: (1)
Performance specifications: conform to known
customer requirements such as keeping a room's
temperature within a ...
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